Privacy Policy
How we collect, use, and protect your personal information.
Last updated: February 2026
Introduction
TIDA International (“TIDA,” “we,” “our,” or “us”) is committed to protecting the privacy of our donors, partners, volunteers, and website visitors. This Privacy Policy explains how we collect, use, and safeguard your personal information when you interact with our website and services.
Information We Collect
We may collect the following types of information:
- Contact information — name, email address, phone number, and mailing address when you donate, subscribe, or contact us.
- Donation information — payment details processed securely through our payment providers (Stripe, PayPal). We do not store your full credit card number.
- Account information — email and password when you create an account for our children's conservation portal.
- Usage data — information about how you interact with our website, including pages visited and time spent.
How We Use Your Information
- Process donations and send receipts
- Send quarterly impact reports and updates (if subscribed)
- Respond to inquiries and provide support
- Improve our website and services
- Comply with legal obligations
Data Protection
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. All payment processing is handled by PCI-compliant providers.
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share information with trusted service providers (payment processors, email services) who assist us in operating our website and conducting our mission, subject to confidentiality agreements.
Cookies
Our website uses essential cookies for authentication and site functionality. We do not use advertising or third-party tracking cookies.
Your Rights
You may request access to, correction of, or deletion of your personal information at any time by contacting us. You may unsubscribe from our communications at any time using the link provided in each email.
Contact Us
If you have questions about this Privacy Policy, contact us at: info@tidainternational.org
TIDA International
Kayonza District, Eastern Province
Rwanda